Emirates NBD is one of the most well-known and popular banks in the UAE. Its operations began in 1963 with the establishment of National Bank of Dubai (NBD), the first national bank in the Emirates. Today, it has grown to serve over 9 million active customers across 13 countries, with over 30,000 employees, and is one of the most diverse employers in the country, with staff from over 90 nationalities.
Emirates NBD Group is a leading financial services brand in the Middle East, North Africa, and Turkey (MENAT) region. It has operations in the UAE, Egypt, India, Turkey, the Kingdom of Saudi Arabia, Singapore, the United Kingdom, Austria, Germany, Russia, and Bahrain, and representative offices in China and Indonesia. The bank is also listed on the Dubai Financial Market.
In 2023, Emirates NBD celebrated its 60th anniversary, marking the group's remarkable achievements while highlighting the bank's solid history and financial foundation, and its promising future. As of December 31, 2024, total assets amounted to AED 997 billion (USD 271.4 billion).
The Group has a significant retail banking franchise in the UAE and is a major player in the global digital banking arena, with 97% of financial transactions and requests taking place outside of its branches. The Group also operates Liv, the UAE's first and largest digital product powered by Emirates NBD, and continues to target the "now generation" with over 500,000 users.
The Group offers a variety of personal banking solutions, such as current accounts, savings accounts, and fixed deposits. It also has a large portfolio of credit cards to choose from, offering a variety of benefits on lifestyle and travel spending. The company also provides home loans, auto loans, and personal loans. Furthermore, it has a wealth management division and is one of the main channels for remittances. The bank also offers a seamless banking experience through the Emirates NBD app.
In addition to offering numerous personal banking services, the bank has designed a variety of channels for SMEs, large corporations, and startups. These business packages offer state-of-the-art banking platforms, as well as a comprehensive suite of packages to meet the needs of businesses of all sizes. Furthermore, it offers trade finance and cash management solutions for businesses, and provides corporate loans and credit facilities to support business growth.
The bank provides a wide range of investment and wealth management options. The bank has 35 wealth management centers in the UAE, as well as nearly 100 branches. Through these centers, the bank offers estate planning and other tailored financial options. The Group also has a variety of insurance plans, such as life, health, and accident insurance, as well as general insurance. Recently, the bank launched the ENBD X Wealth platform, which provides access to over 11,000 UAE and global stocks and ETFs.
Emirates NBD has a dedicated division, Emirates NBD Research, which publishes valuable reports and insights on the UAE, as well as global economic and financial affairs. These reports cover topics such as GDP forecasts, inflation, investment trends, stock markets, real estate, and other important areas for investors. In addition, detailed information is provided on money markets, remittances, and trading insights.
The bank also regularly publishes publications on the economic performance of various sectors in the UAE and the Middle East region, as well as regular reports on fintech innovation, AI in banking, digital transformation, and other developments in the industry and the wider economy.
Emirates NBD has been at the forefront of digital innovation in the banking industry and is constantly integrating technological advancements into its services. Their financial services and chatbot support are among the most technologically advanced in the country, even as the bank uses artificial intelligence to power many of its services. The bank has also adopted blockchain and cryptocurrencies in financial transactions. The application of blockchain and cryptocurrencies in financial transactions.
The bank is also a leader in contactless payments, smart banking solutions, and fintech collaborations. Emirates NBD Group has set very high ESG standards for itself and is committed to achieving the UAE's 2050 Net Zero carbon emissions target. The bank is known for following sustainability in its various verticals and offers services such as sustainable and transformational financing. It has also invested heavily in green banking and environmentally friendly financial products.
Emirates NBD Group has operations in the UAE, Egypt, India, Turkey, the Kingdom of Saudi Arabia, Singapore, the United Kingdom, Austria, Germany, Russia, and Bahrain, and representative offices in China and Indonesia. In addition to providing global banking services to expatriates, investors, and multinational corporations, the bank also offers seamless international remittance services and foreign exchange solutions.
Customers have multiple avenues to contact the bank. Whether it's through 24/7 customer service provided by call centers, numerous branches across the country, dynamic applications, or social media platforms, the bank is within easy reach.
Emirates NBD is one of the oldest and most popular banks in Dubai, with multiple branches and ATMs throughout the UAE. Opening an Emirates NBD account is a seamless process. To open a personal resident account, you will need to provide a passport or Emirates ID, proof of salary or employment contract, or bank statements for the past six months. If you are self-employed, you will need to present a business license and bank statements for the past six months.
Emirates NBD offers a range of deposit accounts as well as stock market investment options in the UAE and international markets. Emirates NBD offers a variety of digital banking options through its app and website. Users can perform multiple operations through the digital platform, such as transferring funds, submitting documents, requesting official letters, and more.
Yes, Emirates NBD offers a variety of types of commercial loans. Their commercial financing solutions cover commercial real estate, commercial vehicles, construction equipment, fleet financing, auto loans, and more. The bank's headquarters are located on Baniyas Road in Deira, Dubai.