An incident of racial discrimination occurred at Fergburger, the iconic burger restaurant in Queenstown, New Zealand. A customer received a receipt containing racially discriminatory information.
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02-20, 2025The incident took place at 3:35 p.m. on Sunday (1:35 p.m. Australian Eastern Daylight Time). A photo of the receipt was uploaded to social media the next day, showing the words: "Went to Fergburger today... 'ching chang' was written where the name should have been." This sparked outrage and calls for accountability.
A spokesperson for Fergburger stated that they were "deeply sorry" for the incident. The statement read: "We offer our sincere apologies to the customer affected and to anyone else who may have been hurt or offended by this." The company immediately began taking steps to address the situation.
The spokesperson also stated: "We take this matter extremely seriously and are committed to ensuring that no customer experiences this type of behavior again. We appreciate this feedback, which allows us to address issues promptly and improve our practices." He added that the incident was completely unacceptable and did not reflect their values. "Upon learning of this, we have launched an internal investigation to further understand the circumstances and ensure accountability."
Fergburger is a popular restaurant that has been frequented by many celebrities, including Ed Sheeran and Justin Bieber. This article was originally published on Stuff and is reprinted here with permission. The restaurant hopes to regain the public's trust after this unfortunate event.
